130 Corve Street B&B, Ludlow, Bed and Breakfast accommodation

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130 Corve Street B&B, Ludlow, Shropshire, SY8 2PG, UK
info@130corvestreet.co.uk
Phone: 01584 875548


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Ludlow: The town and surrounding area is a wonderful place to visit, ideal for walking, relaxing and dining

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 Rooms: All rooms are ensuite and offer a range of facilities for our guests.

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Location: We offer a convenient location for exploring Ludlow and the
surrounding area

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Privacy Policy - 130 Corve Street B&B

This Privacy Statement applies to 130 Corve Street B&B, and this website. The Privacy Statement describes how we collect and use the information, which may include your personal data, you provided us on our website: www.130corvestreet.co.uk

It also describes the choices available to you regarding our use of your personal data and how you can access and update this data.

DATA COLLECTION

What information do we collect about you?
If you choose to make a booking through us or make queries about a potential booking, we will collect details that you provide in relation to that booking or query. Information held is likely to include your name, contact details, information about people travelling with you, information about your booking and any additional information we may need to help meet your specific requirements.

The types of personal data that we collect include:

- Your name, email address, phone number and home address;
- Credit and/or debit card details
- Guest stay data, including date of arrival and departure, number of guests, special requests made, observations about your service
  preferences (including room preferences, facilities, or any other services used).

DATA WE COLLECT AUTOMATICALLY
We may also collect data automatically through cookies, though this information is anonymous and does not identify you. For information on how we use cookies, click here.
When you visit our website your details may be collected including, but not limited to your IP address, your type of browser, operating system and computer device. This information is anonymous: it does not identify you, and it is collected for statistical and security purposes.

PROCESSING PURPOSES
We use your personal data for the following purposes:
- Reservations: We use your personal data to complete and administer your reservation.
- We may need to respond to and handle requests you've made.
- If you haven't finalized a reservation, we may email you a reminder to continue with your reservation. We believe this additional service is useful to you because it allows you to carry on with a reservation without having to search for the accommodation again or filling in all the reservation details from scratch.

How did we get this information?
The information we hold has been supplied either directly by you by phone, email, letter, face to face or by other direct communication, or else it has been supplied to us by an online booking agency that you have decided to use, such as LateRooms.com

What information do we NOT collect about you?
We DO NOT collect sensitive personal data, or any other data not necessary for us to hold in the normal course of our business dealings with you. We do not knowingly collect information about anyone under the age of 18.

On what legal basis will we process your information?
We will always process your personal information on lawful grounds and in particular on the grounds set out below:-

Performance of a Contract
If you make a booking through us, we will  use the details that you give to provide that booking to you. This information is likely to include your name, contact details, payment details, information about people travelling with you, information about your booking and any additional information we may need to help meet your specific requirements.

If you do not provide us with the information set out in this policy, then we may not be able to provide the booking.

Why do we hold information about you?
Our lawful basis for holding this information is one of contract and we need basic information about you for invoicing and your booking with us, so that it can be referred to at a later date if we need to contact you about your booking.

How do we store this information?
Details of your booking are stored on a secure web server, which is located in the UK, full details are available on request. Your personal details are also held in our local computer database and on paper records kept securely in our office.

Who do we share this information with?
We have never shared any personal details for sales or marketing purposes to a third party and will never do so. When we, or a third-party booking agent such as LateRooms.com, collect your credit or debit card details, this information is held securely by us for the time period between when you make your booking and the actual payment transaction (normally when you arrive at or leave our accommodation). When the actual card payment transaction takes place, your card details are transmitted securely to our merchant card service provider, First Data, who are a Data Processor. Your card details are at all times kept securely in accordance with the Payment Card Industry Security Standard (PCI DSS).

Do we sell your information to third parties?
We have never sold any personal details to a third party and will never do so. The only exception to this would be in the event of the sale or transfer of 130 Corve Street B&B, to a third party as a going concern.

How long will we hold your information for?
We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.

Your Data Protection Rights
You have the right to update and correct the personal information we hold about you. You also have the right to request from us all personal information that we hold that relates to you, to request restriction of the processing of that data and to request that we delete that data or object to continued processing where it is excessive or no longer required for the purpose for which it was collected. If you have a complaint about the way in which we use your personal information you have the right to complain to the Information Commissioner (www.ico.gov.uk).

Does the notice apply to linked websites?
Our website may contain links to other websites. This privacy notice only applies to this website, so when you link to other websites you should read their own privacy policies.

Who can I contact if I have queries about this privacy notice?
You can contact us directly if you have any questions about our privacy notice or information we hold about you.
Our information is below:

Data Controller is Rosemarie Fleming trading as 130 Corve Street B&B.

Postal address:
130 Corve Street
Ludlow
Shropshire
SY8 2PG
England

Phone: 01584 875548
International: +44 1584 875548
Email: click here to send us an email